Computers are great, until they go wrong....and most of us have experienced that situation!
PLEASE NOTE: WE DO NOT PROVIDE GENERAL COMPUTING SUPPORT. IF YOU HAVE A COMPUTER/TABLET/PHONE PROBLEM THEN YOU SHOULD SEEK PROFESSIONAL SUPPORT OR USE THE INTERNET TO RESEARCH AND RESOLVE YOUR ISSUES.
To help out with problems related to using our website please read the items below CAREFULLY
We provide help for you to use this site in several ways:
- Help in making an IRD ticket purchase is here
- Help in using a discount coupon is here
- We provide a contact form to allow you to get in touch with us quickly and easily. The contact form is here
If you are having issues using the site and you need help then please get in touch but if you would like us to help you then a little information would be very good:
- Type of device you are using (computer, tablet, iPad, iPhone, Android phone)
- Operating system (Windows, OSX, iPad OS)
- Operating system version
- Browser being used (Chrome, Explorer, Firefox, Safari)
These basic facts along with a clear descritpion of the issue will help us to resolve any issues as quickly as we can.
Operating System Support:
We can only try to support users with operating systems which are still receiving updates from the manufacturers, so broadly speaking this would be:
- Windows: v8.1 onwards
- OSX: High Sierra or later
- iPad/iPhone OS: v10 or later
- Android: v8.0 or later
We test our site using emulators, whilst these are good they are not foolproof so we may encounter some issues. If you have an issue related to use of the site then please get in touch.
We test our site using emulators for the major browsers: Chrome, Firefox, Safari and Internet Explorer. If you find an issue then please let us know and we will try to help out.